Social service agencies and non-profits
Providing a link to employment and community
Every group is different, and each client has specific needs. Metro Transit will provide your organization the right fare products for your clients along with the tools to manage your program. Contact Metro Transit today to determine the best option for you. We will answer your questions and connect you with your local Transportation Management Organization (TMO) to assist you every step of the way.
- Are you a charitable organization providing services for homeless individuals?
Learn if you are eligible for discounted fares.
- Are you a charitable organization or government agency providing services for lower income individuals? You may be able to distribute reduced fare passes directly or help people in your community sign up online.
Learn if your organization is a good fit to partner with Transit Assistance Program (TAP).
- Are you a non-profit agency helping people find employment?
Learn if you qualify for discounted fares through the Jobseekers program.
With Metropass, your participants gain access to deeply discounted, unlimited-ride transit passes. This flexible program allows you to pay for only those passes that are in use on a monthly basis. Metropass is available to organizations with 10 or more participants.
Go-To Cards via metrotransit.org/store and My Fare Card List
Your organization can use convenient online tools to distribute and add value to Go-To Cards. Find out more about adding stored value, stored rides and multi-day passes to Go-To Cards. Learn about ordering options and administrative tools.
Pre-paid fares via order form
If the Metropass program or Go-To Cards don't meet your needs, consider the fare options below. Learn more about receiving a customer number and ordering these fare products.
Go-To lite Cards
Go-To lite Cards cannot be refilled or registered for balance protection. They are designed for customers who will be using transit for a limited time.
One-Ride Tickets
One-Ride Tickets are valid for any ride, up to a value of $3.00. Purchase them for infrequent riders or those who would like to try riding transit before committing to a Go-To Card. One-Ride Tickets are available at no cost to Metropass organizations that give them to potential passholders.
Tokens
Tokens are valid for bus and train fares. More than one token is required for rides on express buses during rush hours and for Northstar service. Tokens are available to those with a wholesale account and must be distributed to transit riders at no cost.
Metro Transit offers discounted fares to agencies that help individuals seek employment. The Jobseekers program offers a 50 percent subsidy on select fare products. An organization must meet these requirements to apply for the Jobseekers program:
- Be in good standing with Metro Transit or have an acceptable credit score
- Provide documentation of services provided to individuals seeking employment without access to personal transportation
- Supply IRS form 990 or copy of by-laws that define employment services
How to participate in Jobseekers
- Submit a completed Application Form and Agreement Form by mail to Metro Transit, 560 Sixth Avenue North, Minneapolis, MN 55411.
- If your application is approved, Metro Transit will send the executed Agreement Form.
- Submit order form as needed.
Please note: Participating agencies are allowed to resell the fare product at a rate no higher than the discounted purchase price. Tokens can not be resold. The savings provided to the agency must be passed on to the client or end user.
Contact salesoperations@metrotransit.org with any questions about the Jobseekers program.
Metro Transit offers discounted fares to charitable organizations that assist those experiencing homelessness. The program offers a 50% subsidy on the purchase of select products including tokens. Tokens are sold in bags of 50. An organization must meet these requirements to apply for the program:
- Be in good standing with Metro Transit or have an acceptable credit score
- Be a non-profit organization serving homeless individuals (IRS Form 990)
- Agree to distribute discounted tokens to only homeless individuals at no cost
How to participate in the program
- Submit a completed Application Form and Agreement Form by mail to Metro Transit, 560 Sixth Avenue North, Minneapolis, MN 55411.
- If your application is approved, Metro Transit will send the executed Agreement Form.
- Submit order form as needed. Orders will be shipped within 2-3 business days.
Please note: Participating agencies are allowed to resell the fare product at a rate no higher than the discounted purchase price. Tokens can not be resold. The savings provided to the agency must be passed on to the client or end user.
Contact salesoperations@metrotransit.org with any questions about the program.