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Account, Mobile App, and Website Form

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Complete this form to get help with your metrotransit.org account, or to report an issue with the Metro Transit app or Metro Transit's website, including trip tools (Trip Planner, NexTrip, Alerts). 

When reporting issues, please be as complete as possible so we can fix the issue quickly. Uploading screen shots of the issue or error message will help us identify the source of the issue. Please include an email address or phone number so we can contact you if we need more information.