Rider's Almanac Blog

Thank you for supporting us today, and on the journey ahead

| May 1, 2020

A message from General Manager Wes Kooistra For as long as our organization has been around, we’ve been encouraging people to join our community of riders. Many of you have been part of this community for years, perhaps decades. I want to [...]

On Off The Clock

On the Clock/Off the Clock: Stephen Burnes

Posted by John Komarek | April 25, 2020

Job: Bus operator  Years of Service: 14 How did you come to work at Metro Transit and what do you do?  After high school, I found out that college wasn’t for me. I took a career assessment that told me sales was a good career choice for [...]

COVID-19 In This Together

In This Together: Amanda Walker

Posted by John Komarek | April 20, 2020

Across the organization, Metro Transit employees’ work has been changed by the COVID-19 pandemic. These "In These Together" Q&As illustrate how employees are adapting both on and off the clock. Read more interviews here. Amanda [...]

COVID-19 Transit Information

Customer support staff working from home, but here to help

Posted by Laura Baenen | April 16, 2020

Staff who normally report to Metro Transit's Customer Relations offices, the Transit Information Center and Service Centers continue to support customers from home offices. The TIC's 30 representatives, who help customers plan trips and answer [...]

Know Your Operator

Know Your Operator: Richard Isaacson

Posted by John Komarek | April 8, 2020

Richard Isaacson has noticed a large drop in ridership on the routes he picks up as an extra-board operator. And that's to be expected: to help slow the spread of the coronavirus, Metro Transit is stressing that people should only ride [...]