Rider's Almanac Blog

To maintain safety, we must build trust and build our team

Posted by Drew Kerr | July 15, 2021

From Police Chief Eddie Frizell To maintain a safe and secure transit system, we must have community trust, strong partnerships, and a sincere commitment to listening and learning. We also need to have the right people in the right [...]

Light Rail METRO Blue Line

Despite challenges, public facility workers endure, empathize

Posted by Drew Kerr | July 15, 2021

Julie Mickus isn’t easily rattled. And at 64, the former bus operator and mother says she tries to start each day by letting go of whatever may have upset her the day before. Her ability to stay positive has been especially helpful over the [...]

Bus COVID-19 Express Bus From the GM

Service changes are another step forward in our effort to serve you better

Posted by Drew Kerr | July 6, 2021

From General Manager Wes Kooistra Since the start of the pandemic, many of our commuter-oriented routes have been suspended or offered fewer trips than usual. Today, as more people begin returning to their offices, we are preparing to [...]

Where I'm From

Where I’m From: Ahmed Dualeh, Police Officer

Posted by Drew Kerr | July 1, 2021

Metro Transit employees come from many cultures and backgrounds. To celebrate this diversity, employees who are proud to share their heritage and identity will be regularly featured on the Riders' Almanac blog. This Q&A commemorates Somali [...]

Bus On Off The Clock

On the Clock/Off the Clock: Susan Mitchell

Posted by John Komarek | June 29, 2021

Lives: Eagan, MN Job: Bus Operator Garage: South Years of service: 15 How did you come to work at Metro Transit and what do you do? After 15 years of being a nursing assistant, I noticed former coworkers driving the Metro Transit bus I [...]