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Rider's Almanac Blog

NexTrip usage soars 

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| Jan. 10, 2014

It was a record year for Metro Transit’s NexTrip system, which provides customers with real-time predicted bus and rail departures. Customers requested NexTrip information online more than 49.2 million times in 2013, up from about 30 million [...]

Good Question: Why no sales tax on fares? 

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| Jan. 7, 2014

This 'Good Question' comes from Candace Seidl, who e-mailed to ask why sales tax do not apply to fares. Similar to cab fares or parking fees, sales taxes are not charged on transit fares. Generally speaking, such services are not taxed in [...]

Rider's Almanac: Insights and Inspiration 

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| Jan. 3, 2014

Unless you’re a regular rider of Route 23, you probably wouldn’t know Melanie Benson. You also wouldn’t know that she’s been driving for nearly 40 years, celebrating milestones and mourning losses with customers she has come to regard as [...]

Good Question: Why use a 40- or 60-foot bus? 

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| Jan. 3, 2014

This week’s Good Question comes in response to customer Amity Foster, who asked why 60-foot articulated buses are not used on more local routes, such as Route 5. Buses are assigned to specific routes based on a number of [...]

When disaster strikes, buses serve as shelter 

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| Jan. 3, 2014

In 2013, Metro Transit dispatched more than seventy buses throughout the Twin Cities in support of emergency responses to fires, gas leaks and other hazardous situations. Buses provide climate-controlled shelter and comfort for the displaced and [...]

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