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Rider's Almanac Blog

Posts in Category: From the GM

Sometimes providing a reliable service requires difficult choices 

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Posted by Drew Kerr | Nov. 2, 2021

From General Manager Wes Kooistra While the pandemic has reduced ridership, we’ve continued to keep buses and trains running so people can use transit to get where they need to go. However, like many transit agencies, we are facing a [...]

Commitment to continual improvement will not be short-lived 

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Posted by Drew Kerr | Aug. 12, 2021

A message from General Manager Wes Kooistra In a few short weeks, service on several express routes serving downtown Minneapolis, downtown St. Paul, and the University of Minnesota will be restored or expanded. We’ll also begin running light [...]

Service changes are another step forward in our effort to serve you better 

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Posted by Drew Kerr | July 6, 2021

From General Manager Wes Kooistra Since the start of the pandemic, many of our commuter-oriented routes have been suspended or offered fewer trips than usual. Today, as more people begin returning to their offices, we are preparing to [...]

Greeting 2021 with renewed resolve 

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Posted by Drew Kerr | Jan. 7, 2021

A message from General Manager Wes Kooistra At Metro Transit, we greet each new year resolved to better serve our customers and our community. Despite all the challenges we face, this year is no different. In fact, there’s a lot to look [...]

Focus on reliability and travel times brings big benefits 

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Posted by Drew Kerr | Oct. 12, 2018

From General Manager Brian Lamb When we ask transit riders what they want from us, we usually get a simple answer: They want us to show up on time and to get them to their destination as safely and quickly as possible. Bus-only shoulders, [...]

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