On dates when fewer customers are expected to ride transit, service is reduced on some bus routes, as well as light rail and Northstar. These “Reduced Service” days are typically observed holidays when many major employers are closed. Most of the [...]
In most cases, Metro Transit encourages bus passengers to exit through the rear door so boarding customers can get on quickly. But customers who use the rear exit often wonder why the doors don’t always immediately open. For safety reasons, the [...]
With tens of thousands of customers boarding light-rail trains on the METRO Green and Blue lines every day, it’s reasonable to wonder just how Metro Transit keeps track of all those rides. The answer: Automatic Passenger Counters, or [...]
This Good Question response comes in response to customers who ask why certain routes are operated by private transportation companies instead of by Metro Transit. While Metro Transit is the primary provider of regular route service in the Twin [...]
This 'Good Question' comes from Candace Seidl, who e-mailed to ask why sales tax do not apply to fares. Similar to cab fares or parking fees, sales taxes are not charged on transit fares. Generally speaking, such services are not taxed in [...]